FAQs

• Q: Is there any kind of charge for using this service?
  
  A: Absolutely NOT!! CollegeSidekick.com is 100% FREE!!!
  
  
  
• Q: How does this site work?
  
  A: CollegeSidekick.com is a free site that searches the biggest, best, and most trusted online booksellers to instantly find you the cheapest price on your new or used textbooks.
  
  
  
• Q: What is an ISBN?
  
  A: The ISBN is the unique 10 to 13-digit number usually located on the back of the book just above the bar code. ISBN stands for International Standard Book Number, every book has its own ISBN so when searching for a book using the ISBN will guarantee that you find the exact book that you are looking for.
  
  (When typing in the ISBN just type the numbers without any spaces or dashes, for example: 0043760012)
  
  
  
• Q: What kind of shipping do you offer?
  
  A: Most of our bookstore partners offer standard ground shipping, expedited, 2nd day air, and overnight shipping) *Most of our bookstores offer international shipping.
  
  
  
• Q: How can I return my order?
  
  A: If you would like to return you order please contact the bookstore that you placed the order with. CollegeSidekick.com is an independent service that finds and directs you to the best deal; we do not sell or ship books directly.
  
  
  
• Q: How can I track my order?
  
  A: To track you must logon to the booksellers website and use their order-tracking features.
  
  
  
• Q: What if I received the wrong book?
  
  A: Please contact the bookseller immediately. (*Note: always be sure that you have the right book before you actually purchase it.)